Refund policy
eturns & Exchanges
- No Return & No Exchange Policy: All purchases are final. We do not accept returns or exchanges unless the product is received in a damaged condition.
Damaged Product Replacement
- Replacement Products will be delivered within 7 business days.
- To claim a replacement, the customer must provide an uninterrupted 360-degree unboxing video, recorded from the moment the sealed package is opened. Claims without this video will not be accepted.
Exchange Timeline
- Exchanging products will be delivered within 7 business days.
- The product must be returned within 7 days from the date the exchange request is approved.
Return Shipping
- The customer is responsible for safely packing and sending the product back.
- All return courier charges must be borne by the customer.